Privacy Policy

Information we collect

When you contact us, we may receive your name, phone number, email address, vehicle registration, vehicle details, postcode or location and the information you include in your message.

Why we use it

We use enquiry information to respond to you, check vehicle compatibility, prepare a quote, arrange an appointment and provide the service you requested. We may also retain service-related records where reasonably necessary for aftercare, warranty support, accounting or legal obligations.

Sharing

We do not sell your enquiry information. We may share limited information with service providers where necessary to deliver the requested service, operate the website, meet legal obligations or protect our legitimate interests.

Website forms and bot protection

Form submissions are sent to Swansea Remaps by email. The site uses security controls including anti-forgery tokens, rate limiting and hidden anti-bot checks. Where Cloudflare Turnstile is enabled on a form, Cloudflare processes limited browser and network security signals to distinguish legitimate visitors from automated traffic. Swansea Remaps does not send the contents of your form fields to Cloudflare as part of Turnstile verification.

Saved checkout drafts

When you begin an online checkout, the website may securely save the contact and billing details you enter, together with a technical snapshot of your basket, for up to 14 days so that an interrupted or cancelled checkout can be resumed. This draft data is encrypted by the application before it is stored. Swansea Remaps does not store card numbers, Klarna credentials or PayPal login/payment credentials. The saved draft is not used to send abandoned-cart marketing unless a separate recovery-message feature is enabled in future with an appropriate lawful basis and any consent required by law.

Customer review widget

The homepage uses Trustindex to display customer reviews from connected third-party review platforms such as Google and Facebook. When the review section loads, your browser connects to Trustindex and may also load reviewer profile images or related assets from the originating platform. Those providers may receive technical information such as your IP address, browser details, referrer and the page being viewed. Swansea Remaps does not use the review widget to collect the contents of website enquiry forms.

Your rights

You can contact us to ask about personal information we hold about you or to request correction or deletion where applicable. Some records may need to be retained for legal, accounting or service reasons.

Contact

Email info@swansearemaps.com or call 07960 088490 with privacy questions.

This page is a practical website privacy notice and should be reviewed against the business's actual data-retention, marketing, analytics and third-party-processing practices before launch.